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Being the other end
They have my number, so they call me.
Nothing about my job is life or death, but it’s not insignificant either. Parents, children, and court orders fill my day. The parents call me because they don’t know who else to call and I usually have an answer. They don’t always like the answer and I’m not naive enough to believe they always accept it (or act on it), but some do, and the course of lives change. It may not always be a big change. In fact it’s probably always a small one, but I like to think it’s a nudge in the right direction, making a few lives a little easier than they would have been. And they add up.
Other times, when I’m not on the phone, I’m a cog in the government machine, spinning out my little piece the best I can.
Or I’m a shot of oil, trying to help the cogs around me spin a little easier.
Or I’m a mechanic, putting a cog back in place if it needs a little help.
My job lets me do lot of different things, but in the end they’re all about helping someone else. Most of the time you’d never know. As long as I’m doing it right you wouldn’t, and that’s ok with me. I’m one of those people who’s uncomfortable with attention, even if it’s to recognize a job well done. My preferred reward is a calm, reassured voice on the other end of the phone, a coworker who’s a little more confident, or a service to the public that runs a little more smoothly with the odd line or two of code.
What bothers me… what I think might fuel my depression… I think you hate me. Well, maybe not you, but the public taken as a whole.
From my perspective, Republicans have spent the last forty years getting elected on the idea that government is THE problem (is there an antonym for panacea?), and doing a bang up job of making it true. It strikes me as a bit odd, to say the least… like hiring a manager for a sporting goods store who hates sports. But many of us keep electing these people, and the rhetoric seems to get harsher and angrier as the years pass.
Contrary to what some of you may think, we’re not issued a copy of the Communist Manifesto on our first day. We don’t observe a moment of silence on May Day, mourning the fall of the evil empire. We don’t spend our lunch hours thinking of ways to make your children gay (not that there’s anything wrong with that). We don’t attend secret meetings plotting new ways to subvert the constitution. Well, not since Bush left office anyway.
But what do I know? I’m just one person. Maybe most of my fellow civil servants don’t care. Maybe they don’t welcome accountability or relish the opportunity to serve. It may not mean much, but most of the people I work with care – and it’s a privilege to work with every one of them. At times we skip lunch, clutching a snack in one hand and pecking at a keyboard with the other, or work long days, like many of you do. To some extent, we even accept the stigma many of you associate with government work. These days we’re grateful just to be employed, and particularly mindful of our obligation to help those who need us that much more.
I believe government does good. I believe it does certain things for us the private sector can’t, won’t, or is ill-equipped to provide. I believe unregulated capitalism gives us ample reason to believe it doesn’t always produce the greater good, in the short term or long term.
It hurts when we’re treated like the enemy. It felt that way when our former governor stood on the steps of the capitol and waxed poetic about the day the government offices around him would be empty. It felt that way when the news showed scores of people shouting about taking their country back – as if we were all trying to take it away from you.
Boo-hoo, right? I understand I work for something that, as a whole, has a great deal of power. We should be watched carefully AND treated with a healthy dose of skepticism/wariness. I recognize not everything should be regulated. Government power should not be omnipresent or unchecked. But I also believe there’s a role for government – a necessary one – and we do ourselves a disservice when we demonize it, and everyone who works for it. I believe when you habitually treat the word “bureaucrat” as an epithet, you only succeed in driving away those of us who do care. I believe you create the thing you fear.
I believe attitudes have swung way too far to the extreme. Rather than working towards building an apparatus which serves us all, under those circumstances where it’s uniquely positioned to do so, we’ve become an angry mob… not just willing, but eager to throw the baby out with the bath water.
I’m not a soldier, but I am out there every day working to make your lives better; and every day I turn on the news I feel like someone’s spitting on me. The easy answer is to turn off the news, but that doesn’t solve anything. Not really. This post won’t solve anything either, but I hope it’s better than just sticking my head in the sand – or worse – quitting.
Maybe it was just the depression talking, but the other day I was talking to Cheryl and I asked her if it seemed like people (in general) grow more cynical with age. Maybe there’s good cause. Wouldn’t (doesn’t) that make a hell of a cycle?
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Pick, pick, pick
I’m back at work this week, a little reluctantly. I’m still expelling – those of you with respiratory issues feel me. I feel run over. Those of you who haven’t been run over – I don’t recommend it.
However, my thumb – the real reason I haven’t posted in a while – still throbs. You may not know this, but approximately three out of every four American adults suffer from some form of self-mutilation.
Actually, as far as I know that’s not true. I made it up – out of whole cloth, as they say. I have no idea how many of you pick pieces off. I’d like to think there are a lot of you out there. Then I wouldn’t feel so bad. Me? I’m not doing anything that would draw the attention of a mental health expert, if that’s what you’re thinking. I just pick the hell out of my fingernails. The only phrase heard more often in our house than “Adam, stop running,” or “what the heck is that and what is it doing there,” is “John, stop picking.” I don’t know what the big deal is. It’s not like I’m blowing my big chance as a male hand model. Here’s the thing: it drives Cheryl crazy. It’s like nails on a chalkboard. If I were a pet I’d be a peeve. It’s not entirely my fault though. I swear she has a supernatural sense of hearing. We can be watching a movie in a loud theater and she’ll grab my hands in frustration, trying in vain to squeeze the will to pick out of them. It’s times like these I’m thankful she doesn’t have a firm grip.
Anyway, those of you familiar with Olympic fingernail picking know there are risks involved, one of which is infection. If you pick too much off it grows back off track. That’s what happened to my thumb. On my right hand. On the outside edge.
I don’t know about the rest of you, but that part of my hand gets a lot of work: it’s my space thumb. Come on, admit it, you’ve all got a space thumb. You probably take it for granted too – pounding away at your keys without a thought for it’s needs, dreams, or desires.
I won’t. Not anymore. I thought office email was painful before. Try it with a bum space thumb.
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Rods and cones
Call it generational bias. Blame it on the way history is taught in school (with one exception, in my case). The world before 1960 seems black and white. I hear it in the stories older generations tell.
It’s not, of course. The world isn’t just filled with gray, it’s filled with all the colors of the spectrum.
I’ve been fooling around with a birthday gift the last few days: a film scanner I’ve been lusting over to scan my grandfather’s slides (as in photography). I never thought color film was available on the consumer market until much later, but hidden in the stuff scavenged from my grandmother’s things was a box of one hundred color slides… taken between 1942 and 1944.
Seeing baby pictures of my mother, my grandmother, my great-grandparents, and half a dozen aunts and uncles (with a few greats to go around) in color has been a thrill.
I know, I’m easily duped, but pictures are a powerful medium. Seeing so many old pictures in black, white, sepia, and the silvery highlights of the really old ones contributed to my bias… my feelings that modern society tended to be morally superior.
Considering where we are, isn’t that sad?
I’d never admit it to you, but I think it’s always been there, looking down my nose with contempt on “the good old days.”
These pictures reminded me we’ve been seeing more than black and white for a long time. The capacity for critical thought goes back beyond the 1960s.
Even our ancestors had rods and cones.
My grandmother Conner holds my three week old mother in the Fall of 1942
*If you’re out there Christy, I don’t want to hear about photosensitive ganglion cells.

