It’s the little surprises that make all the difference

“Ah… Mr Kauffman? Your insurance company hasn’t paid us since your August visit. You might want to call them.” That was the office staff at one of my many doctors’ offices. We’re pretty tight, seeing as how I’ve been there a lot since August.

I might want to call them? Does this imply I might not want to call them… that I might just want to pay the bill myself and not go through the hassle? Or is it possible they might want me to just pay the bill, so they won’t have to go through the hassle?

If you guessed all of the above, you win… a warm feeling in your heart, knowing you’re at least as smart as me. Well, maybe not warm, exactly. Room temperature?

I’m not sure what this says more about: my doctor’s office or my insurance company. Is health insurance so poorly run in this country that it’s routine to wait six months for payment? Or is the office manager at my doctor’s office REALLY lax with the ‘ole follow-up?

If this is business as usual, would it really hurt anyone if it was run more like a government?


  1. I just don’t get why people are so afraid of public health care. Oh yeah, I forgot… death panels. Crazy stuff.

  2. Six months is good! I got a bill from the health service in Bethel Alaska (a bush community we lived in for two years) THREE YEARS after the actual visit!!!

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