Soapbox

Six months of billing futility, revisited

Something about that call isn’t sitting right with me. I finally got through to my insurance company, only to be told the problem: “we’re getting bills.” Now, as some poor shmuck with little more than a family and a mailbox, this sounds like something perfectly resonable to say… if it was born of my lips. As my insurance company – whose sole purpose in the…
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Soapbox

It's the little surprises that make all the difference

“Ah… Mr Kauffman? Your insurance company hasn’t paid us since your August visit. You might want to call them.” That was the office staff at one of my many doctors’ offices. We’re pretty tight, seeing as how I’ve been there a lot since August. I might want to call them? Does this imply I might not want to call them… that I might just want to pay the…
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Politics

Bedtime thoughts

Do you trust the health insurance industry more than your government? Really? The right spent the last thirty years (at least) selling the idea that government is the root of all problems, and they’ve made a killing. But ask yourself, has your government let you down that much? If so, have you ever called your representative in Congress or Senator to let them know? Have you ever written them…
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Going for Broke

What customer?

“What about our shareholders Bob? Who’s looking out for them?” – The Incredibles You know me. I love insurance. I love it so much I bought a bunch of it. We’re like that ice cream place that brags about all the flavors they’ve got. It’s a good thing too, because it’s coming in handy after Cheryl’s accident. I know what you’re thinking…
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