Soapbox

Fighting the good fight

The latest skirmish in the Insurance Wars… a conversation with a customer service rep.** You said you paid that bill. “We did but we changed our minds.” Come again? “We paid it but we took our money back.” I realize your reasons seem self-evident to you, but could you give me a clue? “We sent you a letter in the beginning of the year which clearly states this…
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Soapbox

Love, your health insurance company

I like getting love letters from my health insurance company. They catch me off guard, but it’s nice to know someone is looking out for me. A few weeks ago I got a letter asking about all of my other insurance carriers after I made a rather large claim. They said they wanted to make sure I could “maximize my coverage.” As they said, “We’re constantly looking for ways…
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