The latest skirmish in the Insurance Wars… a conversation with a customer service rep.**
You said you paid that bill.
“We did but we changed our minds.”
Come again?
“We paid it but we took our money back.”
I realize your reasons seem self-evident to you, but could you give me a clue?
“We sent you a letter in the beginning of the year which clearly states this…
I like getting love letters from my health insurance company. They catch me off guard, but it’s nice to know someone is looking out for me.
A few weeks ago I got a letter asking about all of my other insurance carriers after I made a rather large claim. They said they wanted to make sure I could “maximize my coverage.” As they said, “We’re constantly looking for ways…
Sit back and enjoy a good old fashioned rant, boys and girls. Don’t sit too close though. There could be some spittle involved – unintentional, of course.
I’m not going to review my medical history with you now. You’ve either been reading along and know it already, or you haven’t. Maybe you’ll get the basic idea – or not. I’m really not sorry.
The…
One of the advantages of US style health care is being able to obtain services without having to wait until the sun goes supernova (which could be a really long time, since our sun doesn’t have enough mass to go it alone).
– common wisdom in the US. When I say common wisdom (an oxymoron in the US) I’m refering to the part about waiting for healthcare, not the part about the sun.
Something about that call isn’t sitting right with me. I finally got through to my insurance company, only to be told the problem: “we’re getting bills.”
Now, as some poor shmuck with little more than a family and a mailbox, this sounds like something perfectly resonable to say… if it was born of my lips. As my insurance company – whose sole purpose in the…
“Ah… Mr Kauffman? Your insurance company hasn’t paid us since your August visit. You might want to call them.” That was the office staff at one of my many doctors’ offices. We’re pretty tight, seeing as how I’ve been there a lot since August.
I might want to call them? Does this imply I might not want to call them… that I might just want to pay the…
Note: I wrote this months ago, so the time references are way off (like someone’s concerned about timeliness… here of all places).
I was a social networking snob. At one time I had a blog, a web site, and all of it ran on a web server under my desk. I had Internet cred, and Facebook was beneath me.
Like everyone else, I didn’t get Twitter.
About a year ago I was talked into…
Do you trust the health insurance industry more than your government?
Really?
The right spent the last thirty years (at least) selling the idea that government is the root of all problems, and they’ve made a killing. But ask yourself, has your government let you down that much? If so, have you ever called your representative in Congress or Senator to let them know? Have you ever written them…
I was born in Massachusetts so I’m required to have a soft spot for the Kennedys. There was rarely more tension in my house growing up than when my mother would accuse my father of voting for Nixon or Reagan… herself a liberal Democrat in the Kennedy mold – and fan of Ted, the liberal lion of the Senate, in particular.
She named one of our cats Ted during the dark years of…